Skip to main content

Author: United Way of Metropolitan Dallas

Lunch with Legislators: Hear Policymakers’ Priorities for 2022 and Beyond

Ross Ramsey: What do you see as the biggest issues in public education for the 2023 legislative session?

Rep. Collier: Because of the schools being away for so long, the learning gap has increased, especially for people of color. We need to make sure that there are wraparound services. And I believe that the legislature should step away from the curriculum; that’s why we have the State Board of Education. When we interject ourselves into the curriculum, with banning books and so forth, I believe that we’re usurping the power that has been provided to another government entity. In terms of money, we need to make sure we pay our teachers adequate, livable wages, that cost-of-living increases happen for our retired teachers, that we don’t overprice them for health care—I could go on and on about what we need to do in education, but that’s where I’ll start.

Rep Shaheen: Miss. Collier’s right, in that there’s a big gap that we need to address right now with our students. They’ve been isolated for a long period of time, different school boards handled COVID differently, some shut down longer than others, some were successful with virtual education. So, I think we have a gap, a lot of which is in our low-income communities. Some of that has to do with the fact that there’s a lot of Texas children now who are in unstable environments—they might have a single mom who’s struggling to make ends meet, she might have two jobs and for her to have time to work with her child in a virtual setting is going to be challenging. We’ve got some neighborhoods that aren’t safe. There’s a lot of factors that are really impacting our children. The children who are experiencing this gap are our fastest-growing segment in Texas. Figuring out how we address those gaps is going to be vitally important. We’re so grateful for our teachers and our principals. I tell them they’re the greatest economic driver in Texas, because they’re literally building the next workforce. These companies that are moving here, a lot of it is because of our workforce. It’s organizations like United Way, our nonprofits and faith-based institutions that are really investing in our children, and certainly, we have a role to play in government.

Ramsey: Senator, you’ve seen what’s happened with students’ test scores over the last couple of years. They’ve slipped quite a bit. How do we catch them up, and what can the legislature do there?

Sen. West: We’ve got to make sure that school boards have the flexibility they need to customize solutions to some of the problems that we continue to see. The state government needs to hold them accountable. We’ve got to make certain that we provide for our future. We did see some of the [test] scores rise prior to COVID. So, some of those solutions that were put into place by local school boards need to be dusted off and put back in place. Obviously, we’ve got to make certain that we continue to support our teachers and our retirees so we can attract teachers to the profession. If we continue to do the same thing over and over again, we don’t get the results we need. It’s agencies like the United Way, and different work groups within, that need to make certain that they collaborate with public officials to come up with solutions where we can work together and provide resources—not just financial resources but also the people who have the experience to deal with some of these issues effectively.

Ramsey: We’re going to come into the next session with $12-$13 billion in a rainy-day fund. What are some of the priorities in terms of health and human services as you look ahead to the next session?

Rep. Shaheen: Broadly, I’m excited about the opportunity to look at changing the delivery model of health care in Texas. We’ve had debates about whether to expand Medicaid and funding levels and those types of things. The problem in Texas is, we have a lot of doctors who won’t take Medicaid to begin with and you go to areas of the state where there’s not sufficient health care services—there aren’t doctors there. I was down near Fair Park recently, and there aren’t doctors there. As a state, why don’t we start piloting different programs to deliver these services? Let’s look at HSA type approaches or cash-based approaches. It’s a whole lot more complicated than expanding or adopting a program; we’ve got a complex, large state, but we’ve also got a lot of smart people.

Ramsey: Should we expand Medicaid?

Rep. Shaheen: There’s a financial impact to it. It’s going to be billions of dollars, so let’s talk about where that money’s coming from, because we’re not going to come into every session flush with cash. Sometimes we’re going to come in with a shortfall of $12-$13 billion. A lot of other states that expanded Medicaid had to make some serious education and health care cuts because of it. I don’t think that will work because most doctors don’t take Medicaid patients, and the areas we need to expand health care access, there aren’t physicians there to begin with.

Rep. Collier: My opinion is that we definitely need to expand Medicaid. My people are everyday Texans, working hard, trying to make ends meet. You talked earlier about underperforming communities; let’s talk about why that is happening. What are the barriers for them to be successful? Then we can get to the root of the issue and help put measures in place to help them be successful, like “ban the box,” [which would remove the conviction history checkbox on job applications]. Maternal health care: extending Medicaid after birth. We got it to six months this year, but it needs to go back to 12. We have a high rate of African Americans dying from childbirth. If we want to talk about helping people succeed, we’ve got to get to the root of the cause. The federal government was going to pay for 90% of Medicaid when it came out, and we turned those dollars away. And this 1115 waiver, [which is a way to temporarily expand Medicaid], it’s a creative solution but it’s not workable all the time. Our hospitals are having to put the money up first, and then seek reimbursement. And the state has to get it renewed. I think that if we expanded Medicaid, if more dollars went to our counties, we wouldn’t have as much uncompensated care, and then they wouldn’t come to the state legislature, asking us to make up the difference.

Sen. West: When the federal government first came out with Obamacare, Texas would have received $10 billion a year. It was backed by various chambers of commerce in Texas, various physicians’ organizations. It had overwhelming support, but my colleagues on the Republican side said no, it would cost too much in the long run. So, organizations have come up with different economic models showing that we can expand Medicaid without putting taxpayers in a hole.

Rep. Sheehan: The results have been different. Go look at the states; they’re still talking about inefficient access to health care. Look at California, Illinois, New York, some of the red states. Again, we can talk about expanding Medicaid all you want, but if there’s no physicians in that community, it doesn’t have an impact.

Sen. West: You mentioned pilot programs, it seems we could explore programs that would incentivize physicians to go into these areas.

Rep. Sheehan: And I agree with that. I talked about the Fair Park area within Dallas, there are no physicians there. It’s not all that safe…even though there’s been some great transformational work done by churches, United Way and others. That area is being transformed and I think a lot of these issues, whether it’s health care or education, will actually be addressed there. But, physicians aren’t incentivized to go there. But it’s also grocery stores—there are no grocery stores.

Ramsey: Is there an opportunity for the legislature to step into that?

Rep. Sheehan: No, because I’ve talked to the grocery stores. I talked to one grocery store company that gives tens of millions of dollars in philanthropy. I said, why don’t you open a neighborhood grocery store in this community and have the expectation that you’re not going to make money. And it won’t work. I don’t know if it’s the legislature or not. What I’ve seen work with my own eyes is, you have a community that was a dangerous area, and churches and nonprofits came together and transformed that area. It’s now a farm with people selling fresh vegetables to restaurants. I’m open to talking about the government’s role and all that, but we’ve been talking about it for six decades. It’s not working.

Ramsey: Senator, tell me about your district and what you see there.

Sen. West: The things the representative is talking about, they’re true. But I’ve also seen a lot of those areas transformed, like Bonton Farms near Fair Park. I think that’s why organizations like United Way are important. Some of the issues I have in the Southern Dallas district, including crime, poverty, underperformance in schools—that’s been the story of our lifetime. The question is whether we pass that on to future generations when we have monetary and academic resources and expertise to deal with these issues.

Ramsey: Rep. Shaheen, you’ve been working a lot of mental health. Where are we on mental health?

Rep. Sheehan: I think people’s perspective on mental health has evolved during COVID. When I first entered the legislature in 2019, I thought Texas was behind on this topic. We’ve been making some really significant progress over the last few years. In one legislative session, we funded $500 million for [mental health] facilities upgrades. But it’s such a complex issue to tackle. You can have somebody who had a heart attack, and give them heart surgery, and they’re on the road to recovery. Mental health doesn’t work that way. You have to figure out the chemical balance in people’s brains and the trauma they’ve experienced. It’s a very difficult and often tragic situation that we’re dealing with. My focus is really with our school children now. I’m highly concerned. They’ve been isolated. I’ve talked to our school board trustees, our teacher, our principals, and they’re highly concerned about it too. Being a teacher is such a hard job now. It tears you up to think about what some of our teachers are having to deal with. I think we’re going to have to leverage our mental health entities and look at how they can support our schools more. I think there’s a model there that will make it more effective beyond what our school districts have to invest in terms of mental health.

Rep. Collier: I agree with you. In addition to our schools, we need to fund programs where there’s a partnership between mental health providers and law enforcement. And we can do that at the legislature.

Sen. West: North Texas has seen, over the last few months, a lot of superintendents retiring. A lot of it’s just burnout. I agree with my House colleagues, that mental health in education is a non-partisan issue.

Ramsey: Rep. Collier, we have a teacher shortage. Are we giving teachers the support they need?

Rep. Collier: I think we need to let them teach, let them have flexibility. They get into this with heart, to provide nourishment to our children, so let’s let them teach instead of putting all these constraints on them—you can’t talk about that, you can talk about this, but only if you also talk about that. I also think safety is an issue, not only with guns in the classroom, but also with COVID. So there’s a lot on our teachers, and I think we can retain them more if we remove some of the constraints we put on them to do their job.

Sen. West: We should allow teachers to have academic freedom. As a legislature, we need to continue to look across this country to figure out what teachers are actually making, and let’s make certain that they have the compensation equal to their responsibility.

How Technology and Innovation Can Help Improve Access to Healthcare

On Tuesday, Oct. 20, we held the Health Innovation Technology Challenge awards event, where we brought together local health care leaders, technology experts and community advocates to highlight the role of innovation in improving access to health care.

The social innovation competition enabled us to identify, elevate and activate game-changing, technology-fueled approaches to increasing access to preventive pediatric care and improving social/emotional wellness and mental health in North Texas. During Tuesday’s event, we announced $1 million in prizes, which will empower the winning organizations to activate their technology solutions throughout the region. Click here to view the winners of the challenge and watch a video recap of the awards event.

Challenges and Opportunities in Health Care

The awards event also include a fireside chat with two local health care leaders, and co-chairs of the Health Innovation Technology Challenge: Jim Hinton, CEO of Baylor Scott & White, and John Olajide, founder and CEO of Axxess. Moderated by Charlene Lake—senior vice president of corporate social responsibility and chief sustainability officer at AT&T, and board chair for United Way of Metropolitan Dallas—the discussion explored the importance of health in our community, the role of innovation and technology in the delivery of care, and how we can make health care more equitable.

Read on for highlights of their Q&A:

Charlene Lake: Why is it so important to identify and elevate innovative solutions to some of the community’s biggest challenges in health care? Is innovation lacking in the health care industry?

Jim Hinton: I think as a result of COVID, a lot of the issues in health care have been laid bare. We’ve seen that people haven’t been able to consistently access health care, lifesaving treatments, therapies, testing. The traditional health care system has not been able to meet a lot of those needs. The promise of this Health Innovation Technology Challenge is that, collectively, we can bring together companies that have new ideas, new approaches and that can partner with the existing health care systems to solve some of those problems that became so evident during COVID.

John Olajide: Technology is fundamental in making sure we can build healthier societies, help people become more educated and bridge all the inequities that exist. I think we have new opportunities to lean in and see how we can bridge the digital divide, leverage technology to eliminate disparities and use a lot of innovation. What we’ve done is made sure we’ve opened our infrastructure to more innovators, like you’ve done at AT&T, and say, “You don’t have to reinvent the wheel.” A lot of the things that we’ve solved for already—we can expand the reach of our technology and ensure that by leveraging innovation, we can make a difference in our communities.

Lake: How does health fit into the idea of building communities that thrive?

Olajide: Health is really the foundation for our community. I’ve heard someone say education and health are two sides of the same coin. For example, if students cannot show up healthy, they cannot learn. The analogy I like to give is that we’re all in a boat, rowing forward. If there are only three of us who are healthy and rowing that boat forward, and there’s 10 of us in that boat, those three are working really, really hard. As we’re looking to build stronger societies, it’s important to make investments to ensure the entire community comes along and we’re all empowered to participate. When we can all row the community forward, we can go faster and we can go farther with less strain on everyone.

Lake: At United Way, we recently launched Aspire United 2030, a set 10-year goals that focus on three pillars of impact: education, income and health. Why is the intersection between these three areas of impact so important?

Hinton: At United Way, we talk about talk about education, income and health and strategize about ways to improve them individually. But it’s with the recognition that they all have to fit together. It’s about isolating on them to ensure that there’s progress, but not hardening the silos between them, which would prevent us from bridging the issues together. From the point of view of Baylor Scott & Health, let’s say we have an employee with a daughter who isn’t able to access health care on a consistent basis. So the mom is missing work and staying home with the child, as any parent would do, and it’s preventing them from earning an income to support their family. So all of those things fit together. As John mentioned, if we have fewer and fewer individuals who can access education, income and health, the strain on our society is greater.

Lake: That’s such an important point: They are so intertwined, if you pull the thread of one of them—education, income or health—it can really rupture the fabric of the entire community.

Hinton: Yes. And you know, Texas has big aspirations as a state. We’re attracting businesses in record numbers. We have people coming here who are expecting to have access to services, and businesses are expecting to have access to workers. The education system has to be able to produce individuals who can serve in these really critical roles. It all fits together.

Lake: What is the area where you see the greatest need for innovation in the health care space?

Olajide: We need to innovate about how we take care of people in general. Right now there’s the burnout issue in health care, given the pandemic. How do we innovate to ensure we’re taking care of the people who provide care? There are ways that we can optimize the workforce to make sure people are more motivated to show up and bring their whole selves to work to take care of people. It’s also about how people get care out in the community. I think people need to be more educated about wellbeing overall. The health care delivery system we have is, in a sense, upside down. A lot of the costs are dedicated to care for people in critical care settings, where in other parts of the world, there’s a lot spent on preventing care, education, wellbeing. I think there’s a lot of innovation that’s needed there. And then, from a technology perspective, there’s also a lot of fragmentation that exists in health care. If I left Texas and went to Florida, how can I take my health care record in a very portable manner to enable folks who need to care for me to intervene easily? The technology exists for that to happen—the issue is, how do we innovate to bring policy, community, business and all that together to pull that all together?

Lake: Jim, where would you start to provide a heavy dose of innovation in health care, from a provider standpoint?

Hinton: Societies where the most people have insured access to health care are healthier than societies that don’t. We need to expand coverage to people in Texas who don’t have it. The way to do that, without breaking the bank of the state or other payors of health care, is to restructure health care in such a way that it’s less expensive to use. We have the technology to do that, but they’re not evenly applied, especially to people who are in underserved areas. How do we take technology—like the apps on our phones—and translate that to provide health care to somebody in a disadvantaged area of our community? I think that is the opportunity. Of course, there’s a lot that’s right about health care. But it’s time that we expand it and reimagine it in such a way that more people have access to lifesaving therapies and treatments.

Lake: Through this program, United Way was able to bring together healthcare system leaders, corporate partners, entrepreneurs, philanthropies to rally around a common cause. Why is it so critical to be able to unite collaborative partners in this way?

Olajide: Together, we can accomplish so much more. No one person alone can cater to the needs of the entire community. We’re all on the same team, and we all bring different pieces together—civic, nonprofit, corporations, schools. It’s important in how we’re aligned so we can take care of the entire spectrum of society. When we’re rowing together, we can accomplish our goals much faster, build a stronger community and go farther.

Hinton: I’ve yet to meet a person who’s immune to the problems we’ve been talking about today—inequality and income, inequality and health. Because of that, we’re all in it together. What’s great about Texas is, when we come together, we are unstoppable. Why not step up and face these problems that have burdened us for quite some time? What I love about Texas is the attitude of, “We can do this. There’s no problem we can’t solve.”

Working toward Equity for All

Ashley grew up in Southern Dallas. Her family still lives in the area, and she still has a lot of connections to the community there. Throughout her life, she’s seen first-hand how systemic inequities can hold back entire communities—including parts of Southern Dallas—and prevent people from thriving.

From a young age, Ashley knew she wanted to help tackle the challenges that affect North Texans, like lack of access and opportunity in the areas of education, income and health. Today, she supports United Way of Metropolitan Dallas because it enables her to help create a more equitable community for everyone.

A Chance to Improve Equity

When Alex moved to Dallas, she heard how divided it can be. It wasn’t long before she saw it for herself: incredible prosperity alongside entire communities that lack access to good schools, living-wage jobs and nutritious food. She found herself searching for a way to give back and make North Texas a better place for everyone.

Alex was introduced to United Way of Metropolitan Dallas and appreciated how easy it was to make a real impact in areas that directly affect people’s lives. Today, she is part of the Live United movement and frequently pitches in to improve access to education, income and health.

Paying Her Success Forward for Others

Growing up in an underserved community in Michigan, Alexis didn’t realize college was an option for her—until she joined a community program that exposed kids like her to all the possibilities of a college degree. Today, she understands that she wouldn’t be where she is without her community and without programs that invest in improving people’s lives.

Alexis was drawn to United Way of Metropolitan Dallas because it provided an opportunity to make a broad impact on North Texas. Drawing on her experience in the Michigan community program, she Lives United so she can create for others the same type of transformative change that she experienced.

Improving Health Care Access for All

Daniel was diagnosed with a brain tumor when he was just 21 years old—an experience that opened his eyes to the importance of health care coverage. Although he was able to access the care he needed, he was heartbroken to realize that many other patients just like him lack insurance or can’t afford to pay for lifesaving medications and treatments.

Since then, Daniel has become a vocal advocate for more equitable health care access. As part of the Live United movement, he loves having a chance to pay it forward so everyone has access to the kind of care that saved his life.

Continuing a Legacy of Giving Back

Sheri’s passion for giving back to the community was sparked at a young age, when her grandmother would gather the family to pass out sandwiches to people experiencing homelessness in downtown Dallas. Today, she understands it will take the entire community working together to tackle our long-standing, systemic challenges—a perspective that drew her to United Way of Metropolitan Dallas.

As a donor, advocate and volunteer with United Way, Sheri can have a direct impact on three areas that she cares about: education, income and health. Best of all, she gets to help improve the lives of people right here in our community.

Sharing a Passion for Education

As a young child, Tyler struggled with reading and writing and was almost held back in school. Luckily, his family had the resources to support his education and get him past those challenges—an experience that made him passionate about ensuring all students have the tools and knowledge they need to succeed.

Tyler had always admired how United Way of Metropolitan Dallas works to tackle local social issues, and after trying a few volunteer events, he was hooked. Today, he encourages other young people to look at what’s not working in their community, stand up and be part of the movement to make it right.