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Free Tax Prep

Need support filing your taxes? For more than 10 years, United Way of Metropolitan Dallas has provided residents with access to free in-person and online income tax assistance so working families can receive all their eligible tax credits and refunds.

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In-person tax prep assistance: Available at seven Community Tax Centers across Dallas. Households that earned $64,000 or less are eligible for services that include current and previous year tax returns, non-resident returns and ITIN renewals. For site locations and hours of operation, text TAXCENTERS to 833-939-1387 or visit Available in English and Spanish.

Online tax prep help: Households with income less than $79,000 can access fully online, self-directed tax prep services that are not subject to fees or paid add-ons. Visit Available in English and Spanish.


  • Completely free
  • Safe, secure and led by volunteers who are IRS-certified tax preparers
  • Saves you money. Clients save an average of $200 in tax preparation and filing fees, plus get an average refund of $2,400 by claiming all their eligible tax credits and refunds. Last year, United Way helped 12,500 North Texas families receive a total of $18.5 million in refunds.

What you’ll need

  • Photo ID
  • Social Security or ITIN cards for you, your spouse and dependents
  • All W2 and 1099 forms
  • Health insurance documents
  • Checking/savings account number
  • Last year’s tax return