Free Tax Prep

Need support filing your taxes? For more than 10 years, United Way of Metropolitan Dallas has provided residents with access to free in-person and online income tax assistance so working families can receive all their eligible tax credits and refunds.

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In-person, drive-through or drop-off tax prep assistance: Households that earned $60,000 or less are eligible for services including current and previous year tax returns, non-resident returns and ITIN renewals. For site locations and hours of operation, text TAXCENTERS to 833-939-1387 or visit Available in English and Spanish.

Online tax prep help: Households at any income level can access fully online, self-directed tax prep services that are not subject to fees or paid add-ons. Visit Available in English and Spanish.

Self-directed online tax prep: Let’s Get Set provides families making less than $70,000 with tools to estimate their refund, files taxes and get tailored support via text. Filing services are free for families in the Dallas area that select “United Way of Metropolitan Dallas” on the platform when asked “How did you hear about us.” To get started, go to:


  • Completely free
  • Safe, secure and led by volunteers who are IRS-certified tax preparers
  • Saves you money. Clients save an average of $200 in tax preparation and filing fees, plus get an average refund of $2,400 by claiming all their eligible tax credits and refunds. Last year, United Way helped 12,500 North Texas families receive a total of $18.5 million in refunds.

What you’ll need

  • Photo ID
  • Social Security or ITIN cards for you, your spouse and dependents
  • All W2 and 1099 forms
  • Health insurance documents
  • Checking/savings account number
  • Last year’s tax return
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