FAQ: What is the United Way Coronavirus Response & Recovery Fund | United Way of Metropolitan Dallas

Frequently Asked Questions

What is the United Way Coronavirus Response & Recovery Fund?

What is the United Way Coronavirus Response & Recovery Fund?
The United Way of Metropolitan Dallas Coronavirus Response & Recovery Fund will address immediate and urgent needs of North Texans, as well as longer-term challenges that will affect education, income and health outcomes across our community. Funds will go to community-based organizations assisting those who have been hit hardest by this pandemic. 


What activities will be funded through this grant opportunity  

  • Ensuring nutritious food access to high-risk and vulnerable groups.
  • Ensuring safety for high-risk and vulnerable groups.
  • Ensuring safe shelter and/or housing opportunities for persons experiencing homelessness or domestic violence (shelter or hotels).
  • Addressing older adult healthcare and safety in order to lessen the impact of illness and cover costs related to medical treatment.
  • Providing mental health supports and telehealth access for community members, especially for first responders and others whose work is considered essential.
  • Providing medical and cleaning supplies to and staffing for community clinics supporting COVID-19 response.
  • Offering immediate, short-term financial assistance for those experiencing income disruption.
  • Providing support to displaced workers, including connecting displaced workers with jobs that are open for immediate hire.
  • Supporting academic learning and distance learning for low-income, low-access students while schools are closed.
  • Providing distance learning options for career pathways program participants.
  • Providing childcare for parents whose employment is critical, including first responders.
  • Deploying strategies to engage clients during agency closures.
  • Large system supports that could include improving food distribution systems, supporting schools/districts with kids/youth for mentoring and connection or expanding meal delivery services for seniors and homebound populations.


What is the eligibility criteria to apply?  

  • Organizations interested in applying for funds from the United Way Coronavirus Response & Recovery Fund must use the online application at this website: www.northtexascares.org.
  • Must be 501c3 organization.
  • Highly recommended that organization be able to accept grant payment by Electronic Funds Transfer (EFT).
  • Must provide services in the United Way Service Area: Dallas County, Collin County, Rockwall County and Southern Denton County.
  • Must provide services that address immediate response or long-term relief efforts. 
  • Requests need to focus on first responders and/or support for vulnerable populations– (examples could include seniors, children, homeless, low-income displaced workers, first responders, medical professionals and those without other resources). 
  • Church and religious organizations’ programs that are focused on evangelism are not eligible. 


Who is NOT eligible?

  • Individuals
  • Organizations that do not have a current 501c3
  • Church and religious organizations’ programs that are focused on evangelism are not eligible


What is the typical grant award? 
Grant ranges will vary by funder.


What is the timing of the awards?
The application will open on March 23, 2020 with no due date. Applications will be accepted on a rolling basis and evaluated weekly. Decisions will be made throughout the crisis period to facilitate responsive dispersion of funding against evolving community need. 


What if I cannot accept payment by Electronic Funds Transfer (EFT)?
We can arrange for payment by check; however, it could cause a delay in receipt of funds due to office closures.   


Can employee assistance funds apply?
Requests for funds for Employee Assistance Funds will be reviewed on a case-by-case basis by each funder.


Can an organization submit more than one application?
Yes, HOWEVER, the first weeks of funding will be focused on extremely urgent needs that organizations are facing RIGHT NOW. Funding will be awarded in tranches based on priority (see levels below) and will not be used up before we get to Priority 3. We strongly recommend that if you are in need of funds for activities in Priority Levels 2 or 3 that you wait until you have a clear picture of those needs to apply. If your needs fit into Priority Level 1, please submit an application now, and if your needs evolve and you have a long-term request, you will be able to submit a second application.


  • Critically important emergency requests: access to food, access to essential health care, access to emergency assistance for vulnerable populations.
  • Support to allow first responders, health care professionals and other essential workers to continue working.  (supplies and equipment, childcare assistance, transportation, etc.)
  • Assistance for shelters and group living facilities to provide safe, healthy living conditions incorporating social distancing standards.


  • Access to alternative sources of income.
  • Access to the internet and technology.


  • Ongoing operating funds for NPOs providing essential services and support.
  • Alternatives to volunteers for NPO staffing.


Can I apply as an individual or small business for assistance from the Coronavirus Response & Recovery Fund? 
No, applicants must be a nonprofit organization that is a 501c3. If you need individual assistance, please contact the Community Information and Referral Center at 877-541-7905 or you can visit them online at www.211texas.org for organizations in North Texas that might be able to assist you. 


How do I donate to United Way’s CRRF? 
You are able to donate online at www.unitedwaydallas.org/coronavirus.


Please email questions to: uwmdcommunityimpact@unitedwaydallas.org.

This article was published on: Mar 23, 2020