Privacy Policy

Privacy Policy

United Way of Metropolitan Dallas values the trust its users place in the organization and adheres to the highest standards in gathering, using and safeguarding customer information. United Way does not sell or exchange personally identifiable information about its users. If you provide an email address or other personal information (excluding financial information) when you visit our website, we may enter such information into our databases so we can contact you to ask your input, provide information about our programs and events, and request contributions. If you would like us to withhold your information from such an exchange, please contact us. If you wish to unsubscribe from our emails, instructions for how to unsubscribe will be provided at the bottom of each email.

Third parties that need access to your information in order to provide operational or other support services to us must agree to safeguard your information in strict compliance with our privacy policy.

Ethics and Compliance Hotline

A reporting mechanism that facilitates reporting of possible illegal, unethical, or improper conduct when the normal channels of communication have proven ineffective, or are impractical under the circumstances. The hotline is available to employees, volunteers, donors, service providers, vendors and community partners, who are unsure about where to go with their concerns, or feel uncomfortable reporting through normal channels of communication. The hotline is designed to protect your confidentiality, and your anonymity, if requested. United Way of Metropolitan Dallas and the United Way Foundation of Metropolitan Dallas prohibit retaliation against anyone who, in good faith, reports a possible violation, or who participates in an investigation, even if sufficient evidence is not found to substantiate the concern. To report an ethics and compliance concern, please contact the UWMD Chair of the Audit and Ethics Committee at 469.389.0574.

Terms and Conditions

You agree that your use of the website is subject to the following Terms and Conditions. These Terms and Conditions may be modified at any time and from time to time. Continued access to the website by you will constitute your acceptance of any changes or revisions to the agreement. If you do not agree with the Terms and Conditions, please do not use this website. The materials contained on the website are provided by United Way of Metropolitan Dallas as a service to you for your use on an “as is, as available” basis. You acknowledge that you are using the website at your own risk. United Way of Metropolitan Dallas assumes no responsibility for error or omissions in these materials. United Way of Metropolitan Dallas makes no commitment to update the information contained herein. United Way of Metropolitan Dallas makes no, and expressly disclaims any and all, representations or warranties, express or implied, regarding the website, including without limitation the accuracy, completeness, or reliability of text, graphics, links, products and services, and other items accessed from or via the website, or that the website will be uninterrupted, error-free, or free of viruses or other harmful components. No advice or information given by United Way of Metropolitan Dallas or any other party on the website shall create any warranty or liability.

Refund Policy

Refund requests are reviewed on an individual basis. Please contact us to request a refund.